Are You Teaching or Telling?
You CAN deliver effective Instructor-Led Training (ILT / VILT) so your participants will love and can DO what you TAUGHT them.
Are You Teaching or Telling? Read More »
Instructional Design
Change Management Strategies to Improve Software Adoption
Help users get the most value from your software deployment. A well-run change management process ensures maximum software user adoption. Get your people involved from the beginning and make sure they have ownership of the processes most important to them.
Change Management Strategies to Improve Software Adoption Read More »
Scale Customer Success with Customer Education
Customer Success professionals are busy. Since they are experts at the applications they support, they are the ones who can best help customers strategize. A well-designed and implemented customer education strategy frees up Customer Success to scale their efforts and to maximize user adoption.
Scale Customer Success with Customer Education Read More »
5 Steps to Great Instructor-Led Training for Software Adoption
So, you’re in charge of creating training that’s going to get people using your software. Follow these 5 steps to design and deliver great instructor-led training for software adoption. Get learners succeeding with your application.
5 Steps to Great Instructor-Led Training for Software Adoption Read More »
