Resources for Customer Success

Customer Success’s job is to lay the path for success through the entire customer journey, including ensuring that all customer stakeholders are trained, able, and eager to use the product. This job requires a growth mindset and tools.

The dynamic list below provides resources for networking, strategy templates, books, certifications, and more. It is continually updated with advice from fellow Customer Success professionals. Let us know if you have new resources and insights to add.

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