Instructional Design

Needs Analysis

Zenya Learning wants to ensure that your organization has the right performance support or training for the right audience at the right time. We start with Needs Analysis to make sure we pinpoint the real challenge or opportunity and how to address it.

We will work with you to determine whether one or a blend of training methods is best. Some options include live and virtual instructor-led training. e-Learning, job aids, support site and social media. We will then make a team decision on the best solution based on answers to the following questions:

  • What are the performance goals?
  • What support is currently available?
  • What is the best way to achieve the goals?
    • Training | eLearning | Job Aids | Other
  • What resources will be needed to develop and deliver the solution?
  • How long will development take?
  • How often will material need to be reviewed/updated?
  • Have all stakeholders approved of the goals?

Curriculum Development

With many decades of experience, the Zenya Learning Curriculum Development Team has created curricula for Administration and End User understanding of custom business applications ranging from Customer Relationship Management, Sales Force Automation, Help Desk, Dispatch, Office Administration and Human Capital Management. office suites, and more.

  • Instructor-Led Course Materials
  • Student Guides
  • Instructor Guides
  • Slide Presentations

eLearning

eLearning is everywhere. At Zenya Learning, it’s simply a form of self-paced training. Let us create engaging learning experiences for you, where students may work at their own pace, but not alone. Our strategy is to tell the learner’s story so that they are learning technical material that’s relevant to them.

If you need, we can help you find a platform (or Learning Management System) that is right for your organization. Our courses include:

  • Microlearning
  • Video
  • eLearning Simulations
  • Text Explanations
  • Click-by-Click Instructions
  • Quizzes
  • Gamification:
    • Progress
    • Badges
    • Certificates
  • Community

Training

Imagine leaving the classroom with real experience that will transform your working processes! Our instructors are skilled in traditional and virtual classrooms and are renown for making the training relevant and engaging. Trainers are responsible for making sure that the subject is covered skillfully and promotes your product for enhanced user adoption and ongoing product satisfaction. We offer:

– Live Classroom Training

– Virtual Classroom Training