Services

Training and Development Strategy

Training is the key to sustained business growth. Whether you need to train your employees, customers or partners, Zenya Learning can work with you to design the best training and development strategy. You’ll have options from Instruct0r-Led Training (in-person and virtual), to self-paced learning, in-app guides, blended learning and certifications. We can design a plan that incorporates modern training strategies and technologies that addresses your current needs and plans for future growth.

The modern learner demands training that is easy to access, relevant, useful and engaging.

Our solutions help learners:

  • At the Time of Need
  • USE best practices
  • Onboard during:
    • Product roll-outs
    • New Hire Training
  • Develop & Improve skills that matter to your company

Schedule a FREE Strategy Session

 

Change Management for Software Adoption

Change Management for Software

Even great software with great training does not ensure everyone will use the application. Scale your user adoption rates with Change Management. We help you map out the key steps required to ensure your groups embrace new processes to improve overall performance. Research shows that organizations that utilize an official Change Management program are six times more likely to achieve their objectives. We will help you:

  • Get Executive Buy-in
  • Create a Change Management Strategy with plans for:
    • Communication
    • Training for End Users and Administrators
    • Ongoing Utilization Optimization

Instructional Design

Needs Analysis

Zenya Learning wants to ensure that your organization has the right performance support or training for the right audience at the right time. We start with Needs Analysis to make sure we pinpoint the real challenge or opportunity and how to address it.

We will work with you to determine whether one or a blend of training methods is best. Some options include live and virtual instructor-led training. e-Learning, job aids, support site, and social media. We will then make a team decision on the best solution based on answers to the following questions:

  • What are the performance goals?
  • What support is currently available?
  • What is the best way to achieve the goals?
    • Training | eLearning | Job Aids | Other
  • What resources will be needed to develop and deliver the solution?
  • How long will development take?
  • How often will material need to be reviewed/updated?
  • Have all stakeholders approved of the goals?

Curriculum Development

With many decades of experience, the Zenya Learning Curriculum Development Team has created curricula for Administration and End User understanding of custom business applications ranging from Customer Relationship Management, Sales Force Automation, Help Desk, Dispatch, Office Administration and Human Capital Management. office suites, and more.

  • Instructor-Led Course Materials
  • Student Guides
  • Instructor Guides
  • Slide Presentations

eLearning

eLearning is everywhere. At Zenya Learning, it’s simply a form of self-paced training. Let us create engaging learning experiences for you, where students may work at their own pace, but not alone. Our strategy is to tell the learner’s story so that they are learning technical material that’s relevant to them.

If you need, we can help you find a platform (or Learning Management System) that is right for your organization. Our courses include:

  • Microlearning
  • Video
  • eLearning Simulations
  • Text Explanations
  • Click-by-Click Instructions
  • Quizzes
  • Gamification:
    • Progress
    • Badges
    • Certificates
  • Community

Instructor-Led Training

Imagine leaving the classroom with real experience that will transform your working processes! Our instructors are skilled in traditional and virtual classrooms and are renown for making the training relevant and engaging. Trainers are responsible for making sure that the subject is covered skillfully and promotes your product for enhanced user adoption and ongoing product satisfaction. We offer:

– Live Classroom Training

– Virtual Classroom Training

 

Schedule a Consultation

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