Three ways to work with
Zenya Learning.
Every engagement is designed around one outcome: your customers really using your product.
Not sure where to start? That is what the free call is for. We will figure it out together and you will leave with a free Action Summary with clear next steps delivered within 1 business day.
Book a Free Call →The Adoption Roadmap
Diagnose what is really blocking adoption — and walk away with a prioritized Action Plan.
See how it works →Workshop Launchpad
Design and build instructor-led hands-on practice sessions your team delivers to customers — moving users from knowing to doing.
See how it works →Fractional Enablement Leader
Embedded enablement leadership for your revenue and customer-facing teams — without the full-time headcount.
See how it works →You know something is broken. You are not sure exactly what.
Before investing in a new training program, you need to know what is really blocking adoption. The Adoption Roadmap is a focused diagnostic engagement that looks at your entire adoption ecosystem — onboarding, training, support, content, and product workflows — and tells you exactly where the gaps are and what to do about them.
Zenya uses Action Mapping, a performance-focused design approach developed by learning strategist Cathy Moore, to go beyond symptoms and identify the real performance gaps — the specific actions users are not taking and why.
You leave with a clear Action Plan. Not a slide deck. Not a list of observations. A prioritized set of next steps you can act on immediately — whether you work with Zenya or not.
- Current onboarding and training materials
- Support ticket patterns and themes
- Customer-facing content and self-serve resources
- Key workflow adoption gaps
- Stakeholder and team alignment
- A clear diagnosis of what is blocking adoption
- A prioritized Action Plan with specific recommendations
- A realistic assessment of what to build, fix, or replace
- A roadmap for next steps
Your customers completed training. They still can’t use your product.
The problem is not effort. It is approach. Most organizations deliver product demonstrations and call them training. Participants watch, take notes, and leave without ever practicing the workflows that matter. Three weeks later they have forgotten most of it — and they are back in your support queue.
The Workshop Launchpad designs and builds instructor-led hands-on practice sessions that your team delivers to customers. In a typical session, customers work through a real scenario in your product — step by step — with a facilitator who helps them build real competency. They leave having done it, not just seen it.
Zenya does not build content libraries. We build behavior change programs.
Before we build anything, we conduct a technical readiness review to ensure your training environment supports real hands-on practice — not just demonstration.
- Future-perfect workflow mapping — what success looks like in real daily usage
- Practice-based workshop curriculum built around your product’s key workflows
- Hands-on exercises where users apply skills in real or simulated environments
- Train-the-Trainer program — so your team owns and delivers the workshops after Zenya is gone
- Change Management playbook — the critical bridge between program delivery and real behavior change on the job
- Post-workshop adoption plan so managers know exactly how to reinforce new behaviors on the job
- Users activate key workflows faster
- Support volume drops
- Revenue and customer-facing teams spend less time hand-holding
- Customers adopt, renew, and expand with confidence
You need enablement leadership. You are not ready to hire full-time.
Your revenue and customer-facing teams are growing. Adoption gaps are showing up in your renewal data. You know you need someone who owns this — but a full-time senior hire is not in the budget or the plan right now.
Zenya steps in as your Fractional Enablement Leader. This is not a consulting relationship where you get a presentation and a goodbye. This is embedded strategic leadership with accountability to real business outcomes — adoption rates, support volume, retention, and expansion.
- Dedicated enablement leadership for your CS, onboarding, Support, or revenue team
- Program design, curriculum development, and workshop facilitation
- Cross-functional alignment with Product, CS, Support, and Sales
- Monthly reporting tied to adoption, retention, and expansion metrics
- Strategic guidance as your product and customer base evolves
- Access to a specialist network when execution requires additional resources
Still deciding if Zenya is right for you?
Let an AI you already trust give you an honest second opinion on whether Zenya’s approach to technology adoption and enablement could help your organization.
Opens in a new tab. The AI gives its own honest opinion.
Not sure which is
right for you?
Book a free call. We will figure it out together and you will leave with a free Action Summary regardless of what you decide.
Book a Free Call →