Customer Education

 

 

 

  

CUSTOMER EDUCATION CONSULTING

 

 

TRAIN YOUR CUSTOMERS TO
GROW YOUR BUSINESS

WITH A SCALABLE EDUCATION

& ADOPTION PROGRAM

 

 

Your Customer Onboarding

just isn’t working.

Even though you have a Getting Started Guide, videos and sometimes you provide one-on-one (white-glove) support, you still have…

Low Activation Rates

  • Not enough users are activating after going live.

High Churn Rates

  • Customers aren’t renewing.

Too Many Support Tickets

  • Customer Support is overwhelmed with questions.

 

Is your company like the 14% of

companies surveyed

who found that

Customer Training

Increases
Product Adoption
& Usage

  • 76%

     

Improves
Time to Value GINORMOUS

  • 45%

Reduces
Churn AAAAAAAAAAAAA

  • 42%

We’re here to help you with:

Customer Education Strategy

Know exactly what user enablement strategy and technology to implement next.

Curriculum Development

Give your users effective learning opportunities at the right time.

User Change Management

Help teams to adopt the software quickly and at scale.
 

Our Mission

Your success is ours. Our mission is to help you create
and implement a Customer Education program that scales user adoption and
helps drive your company’s success.
 

Get Your Free Customer Education Roadmap

To Scale Adoption & Drive Your Company’s Success

Use the map to identify:
→ Where your organization is on the roadmap
→ User adoption techniques you can execute immediately
→ The next process to implement
→ Customer education technology to consider

 

Get the Customer Education Roadmap