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# Zenya Learning

Training and Customer Onboarding

## Sitemaps

- [XML Sitemap](https://www.zenyalearning.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [Blog](https://www.zenyalearning.com/blog/) - Learn more about helping your customers adopt your product with Customer Education blog articles.
- [Empower Your Workforce with Smart Tech Enablement](https://www.zenyalearning.com/smart-tech-enablement/) - How Even Good Tech Can Cripple Your Employees (and What to Do About It) On Average Employees Waste 44 Hours Per Year Struggling with Technology Imagine this: you wake up eager to conquer your workday, but you can’t get your software to do what you need. You spend the next hour troubleshooting, waiting for support
- [Why Do You Need Training If You Have Google?](https://www.zenyalearning.com/why-do-you-need-training-if-you-have-google/) - Internet will help you learn simple steps. But, if you need understand how the application helps you do your job, you may need training.
- [5 Steps to Great Instructor-Led Training for Software Adoption](https://www.zenyalearning.com/5-steps-to-great-instructor-led-training-for-software-adoption/) - 5 Steps to design and deliver great instructor-led training for software adoption. Get learners succeeding with your software.
- [Change Management Strategies to Improve Software Adoption](https://www.zenyalearning.com/change-management-software-adoption/) - Deliver change management for maximum software user adoption in a large user base. Get your people involved in the rollout.
- [Imagine if Your Customer Success Team Could Focus on Customer Success...](https://www.zenyalearning.com/imagine-if-your-customer-success-team-could-focus-on-customer-success/) - Customer Education is a holistic approach to scale Customer Success. It is the logical path to High Tech Low Touch.
- [Are You Teaching or Telling?](https://www.zenyalearning.com/are-you-teaching-or-telling/) - You CAN deliver effective Instructor-Led Training (ILT / VILT) so your participants will love and can DO what you TAUGHT them.
- [Scale Customer Success with Customer Education](https://www.zenyalearning.com/scale-with-customer-education/) - A well designed customer education strategy enables customer success to scale their efforts and to maximize user adoption.

## Pages

- [Home](https://www.zenyalearning.com/) - Zenya Learning helps SaaS Customer Success teams turn overwhelmed users into confident product adopters. Fix adoption in 6-8 weeks.
- [Job Flow](https://www.zenyalearning.com/jobflow/) - A Free Tool from Zenya Learning Every application should show you at your best.Not just your fastest. Job Flow is a guided job search assistant that helps you write applications you are genuinely proud of — using the same frameworks that power great enablement: StoryBrand and Madeline Mann. Start Job Flow on Claude → Not
- [Services](https://www.zenyalearning.com/services/) - Services Three ways to work withZenya Learning. Every engagement is designed around one outcome: your customers really using your product. Not sure where to start? That is what the free call is for. We will figure it out together and you will leave with a free Action Summary with clear next steps delivered within 1
- [Portfolio](https://www.zenyalearning.com/portfolio/) - Portfolio Work that drives real adoption. Hands-on education programs built for behavior change — not just completion rates. Book a Free Call → Major Projects Global Healthcare SaaS Education Transformation and Monetization Transformed a cost-center training department into a revenue-generating customer education organization. View Case Study → Financial Practice Management SaaS Interactive Workshop Transformation Converted
- [GS101: Introduction to Google Sheets](https://www.zenyalearning.com/gs101-00/) - GHome > Portfolio Introduction to Google Sheets Course Goals This course is designed as an introduction to Google Drive and Sheets. At the end of this course you will be able to perform the following tasks: Choose the correct Google applications for business tasks Access Google Drive and Sheets Add data to a Google Sheet
- [GS101: L1-01 Google Applications](https://www.zenyalearning.com/gs101-01/) - Home > Portfolio > Introduction to Google Sheets Lesson 1: Google Applications Google Drive® and Google Sheets® Google® is best known as a popular Internet search engine. With a Google account, you have access to many other free functions, such as the Google Drive® apps, which allow you to create, store and share files online
- [GS101: L1-02 Google Applications](https://www.zenyalearning.com/gs101-02/) - Home > Portfolio > Introduction to Google Sheets Lesson 1: Goals Log into a Google Account Access Google Sheets Enter data Rename a document Share a document Access a shared document Create a Spreadsheet Try It! Try the simulation below before you "go live". On Your Own! Now, you get to do it live! Complete the
- [The Workshop Launchpad](https://www.zenyalearning.com/workshop/) - Turn boring training into engaging workshops with the Workshop Launchpad. Boost learning, retention, and adoption. Get started with Zenya Learning today!
- [Workshop Design & Delivery Accelerator-2](https://www.zenyalearning.com/workshop2/) - Tired of Training That Doesn’t Stick? Transform your workshops into engaging, high-impact learning experiences. Schedule a Call Your Training Should Drive Results ❌ Ineffective Learning Employees/customers forget what they learn. ❌ Low Engagement Boring sessions reduce participation. ❌ Missed Opportunities Poor adoption affects your business. Introducing the Workshop Design & Delivery Accelerator We turn dull,
- [ROI Calculator](https://www.zenyalearning.com/roi-calculator/) - Unlock Hidden Revenue: Estimate Your Customer Education ROI (Free!) Are you leaving money on the table? Effective customer education empowers your users, boosts adoption, cuts internal costs, and ultimately drives increased revenue. But how much could a customer education program really impact your bottom line? Introducing our FREE Customer Education ROI Calculator! The Calculator helps
- [Customer Education Tool Box](https://www.zenyalearning.com/tools/) - Use this list to discover the technology used to run Customer Education programs.
- [Conferences for Customer Education](https://www.zenyalearning.com/ced-conferences/) - Check in regularly to see up-and-coming conferences for Customer Education professionals. Submit a Conference * Conference information may change without warning. Please check the conference website and/or contact the event organizers for the most up to date information. Notes: Please check each conference for updates and pricing, as they may change without notice. Upcoming events
- [Resources for Customer Education](https://www.zenyalearning.com/resources/) - List of Customer Education Resources for learning, building a CEd program, and networking.
- [Conferences](https://www.zenyalearning.com/conferences/) - Conferences for post-sales SaaS professionals. Stay on the cutting edge of your industry with the great learning and networking. Customer Success / Customer Education / Chief Customer Officers. This is your one stop to keep current on where to learn from the best.
- [Conferences for SaaS Professionals](https://www.zenyalearning.com/conferences-saas/) - LEARN from your peers. Post sales professionals are all about sharing and helping others SUCCEED? There is no better way than attending conferences. Check-in regularly to see up-and-coming conferences for post-sales SaaS professionals, including Customer Success, Customer Education, Customer Experience, Customer Officers, and more. Submit a Conference * Conference information may change without warning. Please
- [Resources for Customer Success](https://www.zenyalearning.com/cs-resources/) - A dynamic list of resources for Customer Success professionals for networking, strategy templates, books, certifications, and more. It is continually updated with advice from fellow Customer Success professionals. Zenya Learning
- [Instructor-Led Training Example](https://www.zenyalearning.com/lg100-ilt-00/) - Home > Portfolio Here is an example of materials for Instructor Led Training. ILT courses can be delivered either live in-person, or via web conferencing applications such as WebEx, Zoom, Adobe Connect. Telling Stories with Looking Glass: An Introduction to Programming with Animation Materials for Instructor-Led / Virtual Instructor-Led training are available for Instructors and Students
- [Create a Product University](https://www.zenyalearning.com/create-a-product-university/) - Home > Portfolio Here is an example of a section of a course, using text, video, and assessments. Create a University for your Product Congratulations, you have created an awesome new product or software and you have some customers. Now, it's time to create your product university. But, where should you start? ADDIE Model of
- [Cookie Policy](https://www.zenyalearning.com/cookie-policy/) - About this cookie policy. This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie
- [Privacy Policy](https://www.zenyalearning.com/privacy-policy/) - Privacy Policy Effective Date: September 22, 2020 Article 1 - DEFINITIONS: a) APPLICABLE WEBSITE: This Privacy Policy will refer to and be applicable to www.zenyalearning.com, which shall hereinafter be referred to as "Website." b) EFFECTIVE DATE: "Effective Date" means the date this Privacy Policy comes into force and effect. c) PARTIES: The parties to this
- [Terms](https://www.zenyalearning.com/terms/) - Terms & Conditions Effective Date: September 22, 2020 THE AGREEMENT: The use of this website and services on this website provided by Zenya Learning LLC (hereinafter referred to as "Company") are subject to the following Terms & Conditions (hereinafter the "Agreement"), all parts and sub-parts of which are specifically incorporated by reference here. This Agreement
- [Your Customer Education Road Map](https://www.zenyalearning.com/ced-road-map-lpage/) - Zenya Learning Customer Education Roadmap Download your complimentary Customer Education Roadmap for Scaling Your Customers' Success.
- [Training for Software](https://www.zenyalearning.com/saastraining/) - Train your customers to succeed with your software. Let Zenya Learning help you develop scalable training to enable your users to get the results they demand from your software.
- [LG100 – Looking Glass Introduction – Student Materials](https://www.zenyalearning.com/lg100-ilt-sm/) - Home > Portfolio> LG100-Looking Glass Here is an example of materials for Instructor Led Training. These courses can be delivered either live in-person or via web conferencing applications such as WebEx, Zoom, Adobe Connect. Telling Stories with Looking Glass: An Introduction to Programming with Animation Congratulations on starting your journey into programming and animation! We
- [GS101: L1-03 Tracking Time](https://www.zenyalearning.com/gs103-2/) - Home > Portfolio > Introduction to Google Sheets Lesson 2: Goals Visit a User Case for Google Sheets: Tracking Time Use navigation techniques Use keyboard shortcuts Describe automatic updates Track Time in Google Sheets Try It! Try a simulation before you "go live". Click on the picture below to start. The Next button is for
- [Time Tracking](https://www.zenyalearning.com/time-tracking/) - Get organized. Use this free, easily accessible, and accurate Time Tracking template.
- [Product University - 1 Analysis](https://www.zenyalearning.com/1-addie-analysis/) - Home > Portfolio > Create a Product University Analyze What? So, you are ready to get started. Obviously, you analyze; but, what do you analyze? Who do you talk to and what questions can you ask? Who do you talk to? Well, who hired you for the position? You can start there, but you can
- [LG100 - Looking Glass Introduction - Instructor Materials](https://www.zenyalearning.com/lg100-ilt-im/) - Home > Portfolio> LG100-Looking Glass Here is an example of materials for Instructor Led Training. These courses can be delivered either live in-person or via web conferencing applications such as WebEx, Zoom, Adobe Connect. Telling Stories with Looking Glass: An Introduction to Programming with Animation Here are the materials you will need to teach the

## Block Library

- [Workshop-Green](https://www.zenyalearning.com/bg-block/workshop-green/)
- [Blog Sign Up block - 2021-0812a](https://www.zenyalearning.com/bg-block/blog-sign-up-block-2021-0812a/) - Sign UpGet Customer Education tips, news and Zenya Learning updates right to your inbox.
- [Blog Sign up-2021-0812](https://www.zenyalearning.com/bg-block/blog-sign-up-2021-0812/) - Sign UpGet Customer Education tips, news and Zenya Learning updates right to your inbox.
- [Home - 2nd Section](https://www.zenyalearning.com/bg-block/home-2nd-section/) - CUSTOMER EDUCATION CONSULTING, DESIGN, DEVELOPMENT AND DELIVERYTRAIN YOUR CUSTOMERS TO GROW YOUR BUSINESS WITH A SCALABLE EDUCATION & ADOPTION PROGRAM
- [Home - Top](https://www.zenyalearning.com/bg-block/home-top/) - Get Help
- [ZL-White Section](https://www.zenyalearning.com/bg-block/zl-white-section/)

## Categories

- [Software Training](https://www.zenyalearning.com/category/software-training/)
- [Instructor-Led Training](https://www.zenyalearning.com/category/instructor-led-training/)
- [Software Adoption](https://www.zenyalearning.com/category/software-adoption/)
- [Instructional Design](https://www.zenyalearning.com/category/instructional-design/)
- [Customer Education](https://www.zenyalearning.com/category/customer-education/)
- [User Adoption](https://www.zenyalearning.com/category/user-adoption/)
- [Change Management for Software Adoption](https://www.zenyalearning.com/category/change-management-for-software-adoption/) - Teams require more than training, they need a structured Change Management process to get everyone to use the application consistently to move their business forward.
- [Customer Success](https://www.zenyalearning.com/category/customer-success/)
- [Virtual Training](https://www.zenyalearning.com/category/virtual-training/)

## Tags

- [Customer Education](https://www.zenyalearning.com/tag/customer-education/)
- [Software Training](https://www.zenyalearning.com/tag/software-training/)
- [Instructor-Led Training](https://www.zenyalearning.com/tag/instructor-led-training/)
- [Instructional Design](https://www.zenyalearning.com/tag/instructional-design/)
- [Software Adoption](https://www.zenyalearning.com/tag/software-adoption/)
- [Customer Success](https://www.zenyalearning.com/tag/customer-success/)
- [Software Onboarding](https://www.zenyalearning.com/tag/software-onboarding/)
- [Change Management for Software](https://www.zenyalearning.com/tag/change-management-for-software/)
- [Change Management](https://www.zenyalearning.com/tag/change-management/)
- [User Adoption](https://www.zenyalearning.com/tag/user-adoption/)
- [enablement](https://www.zenyalearning.com/tag/enablement/)
- [technology](https://www.zenyalearning.com/tag/technology/)
- [technology adoption](https://www.zenyalearning.com/tag/technology-adoption/)