Customer Education Conferences 2020

Customer Education Conferences 2020


Where will you go this year to connect and learn the latest about what’s happening in Customer Education? It’s still early in the year and some of the popular conferences have not announced their programs yet. Here is what I am considering.

* Note: Rates are listed for your information. Check the event websites for more accurate pricing.

2020 Conferences for Customer Education

Tech Knowledge (ATD):

  • When: February 5 – 7, 2020
  • Where: San Jose, CA
  • Cost: $495 – $1,695

Making Learning Stick  (eLearning Guild)

  • When: February 19 – 20, 2020
  • Where: Online
  • Cost: $295 – $395

Learning Solutions Conference & Expo (eLearning Guild):

  • When: March 31 – April 2, 2020
  • Where: Orlando, FL
  • Cost: $1,595 – $1,895

 L&D on a Shoestring (eLearning Guild):

  • When: April 22 – 23, 2020
  • Where: Online
  • Cost: TBD

 Technology & Services World (TSIA): 

  • When: May 4 – 6, 2020
  • Where: San Diego, CA
  • Cost: $99 – $2,795
  • Look for another conference in Fall 2020

 WalkMe Realize (WalkMe):

  • When: March 10 – 11, 2020
  • Where: San Francisco, CA
  • Cost: $799 – $1,299

Pulse (Gainsight):

  • For: Customer Success and product management
  • When:
    • Pulse Academy: May 12, 2020
    • Pulse Conference: May 13 -14
  • Where: San Francisco, CA
  • Cost: $1,440.90 – $2,058.30

 ATD International Conference 2020 (Association for Talent Development): 

  • When: May 17 – 20, 2020
  • Where: Denver, CO
  • Cost: $99 – $2,500

 Learning Experience Design (eLearning Guild): 

  • When: June 10 – 11, 2020
  • Where: Online
  • Cost: TBD

TICE (Training Industry Conference & Expo) (Training Industry Magazine): 

  • For: Corporate Learning and Development leaders and practitioners
  • When: June 16 – 18, 2020
  • Where: Raleigh, NC
  • Cost: $1,095 – $2,295

 Multimedia for Learning (eLearning Guild): 

  • When: August 5 – 6, 2020
  • Where: Online
  • Cost: TBD

Measurement & Evaluation (eLearning Guild): 

  • When: September 30 – October 1, 2020
  • Where: Online
  • Cost: TBD

CS100 Summit (ClientSuccess): 

  • For: Customer Success Leaders
  • When: September 15 – 17, 2020
  • Where: Robert Redford’s Sundance Mountain Resort, Sundance, UT
  • Cost: $1,1,99

TechLearn Conference 2020 (Training Magazine and Lakewood Media Group)

  • When: October 13 – 15, 2020
  • Where: Austin, TX
  • Cost: $1,495

DevLearn (eLearning Guild): 

  • When: October 19 – 23, 2020
    • Preconference: October 19 – 20, 2020
    • Conference: October 21 – 23
  • Where: The Mirage Hotel, Las Vegas, NV
  • Cost: $1,695 – $1,895

Understanding Learning Trends (eLearning Guild): 

  • When: December 9 – 10, 2020
  • Where: Online
  • Cost: TBD

 CS100 Summit (ClientSuccess): 

  • For: Customer Success Leaders
  • When: September 15 – 17, 2020
  • Where: Robert Redford’s Sundance Mountain Resort, Sundance, UT
  • Cost: TBD

Inbound 2020 (HubSpot): 

  • For: Marketers, Salespeople, and Customer Success pros
  • When: August 18 – 21, 2020
  • Where: Boston, MA
  • Cost: $99 – $2,199 

Keep on the radar

These meetings have not been announced, but they have been popular in the CEd community:
Skilljar Connect (Skilljar) Last event:

  • November 4 – 5, 2019
  • Seattle, WA

 Technology & Services World (TSIA):

  • Typically, TSIA offers two conferences per year. San Diego in the spring / Las Vegas in the fall.

CEdMA Training Leadership Conference (Customer Education Management Association):

  • When: November 13 – 14, 2019
  • Where: Nashville, TN
  • Cost: $895

What conferences are you attending?

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